Trinidad and Tobago Newsday newsday.co.tt 14 Jan, 2021 10:30 am

Customer service still in style for Belmont barbers

Customer service still in style for Belmont barbers

Speaking with Business Day at their Belmont Circular Road shop recently, Jerome, 47, and Harrykissoon, 35, spoke about their experiences in the business and how the pandemic has strengthened their ties with their clients.According to a March 2019 issue of Forbes, small businesses can compete and win against larger corporations as consumers aren’t simply interested in getting the lowest price, they want to spend their cash at a place they genuinely like This approach, Jerome and Harrykissoon feel, has distinguished 68 on the Circular from other small barbershops.” Over time both Jerome and Harrykissoon have seen their fair share of hairstyles come and go, and in a market where the product changes on an almost monthly basis, it can be difficult to keep up with the trends before they go out of style.Harrykissoon said trust was key to developing a connection with new customers.

A Princes Town native, Harrykissoon said, like Jerome, he always had a passion for barbering and made it his career after leaving his first job at a law firm.But more than simply giving the customer what they pay for, Harrykissoon said he remains in close contact with all of his clients, highlighting their hairstyles on his Instagram account and even checking in on them occasionally to see how they are coping with the lockdown.

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