The Examiner examiner.net 08 Jan, 2021 22:30 am

city of Independence

On social media Friday, the city said bills have been delayed due to “technical problems outside the billing system.”

The city of Independence is slowly getting back to normal with utility billing after last month’s ransomware attack on the city’s computer and data systems.The city did not send December billing statements, as the system was taken offline due to the ransomware attack.” The city had billed 98 percent of accounts in the November cycle – all but about 1,000 accounts – before the ransomware attack.The city had taken the payment site and other services offline as a precautionary measure while trying to recover from the ransomware attack.

31 – went out Thursday, the city said, and the second cycle of residential and commercial customer bills is scheduled to go out Monday.On social media Friday, the city said bills have been delayed due to “technical problems outside the billing system.

Read full story at examiner.net